Privacy Policy

‍Last Updated March 8, 2024

Introduction

This privacy and cookie policy (“Policy”) describes how OnRout Co. (“OnRout”, “Company”, “we”, or “our”) collect, use and share Personal Information when you (“you” or “your”) are using this website: https://www.onrout.com (“Site”). Please read the following information carefully to understand our views and practices regarding Personal Information.

Particularly Important Information

Who we are: For the purpose of applicable data protection legislation, the data controller of Personal Information is OnRout Co. a Delaware corporation.

Must Read Sections: We draw your attention in particular to the sections entitled International Data Transfer and Your Rights.

Changes to this Policy: We will post any modifications or changes to the Policy on our Site. We reserve the right to modify the Policy at any time, so we encourage you to review it frequently. The Last Updated legend above indicates when this Policy was last changed.

1. Purposes of Processing

What is Personal Information?

We collect information about you in a range of forms, including Personal Information. As used in this Policy, “Personal Information” means information that directly or indirectly helps identify you (such as a name, address, telephone number, email address, or other account number) and information about your activities, such as information about your use of the Site, our products or services, when directly linked to personally identifiable information. Personal Information encompasses “personal data” as defined within the European Union’s General Data Protection Regulation (“GDPR”) and any successor legislation.

Personal Information does not include “aggregate” information, which is data we collect about your use of the Site or about a group or category of products, services, or users, from which individual identities, identifiable information or other Personal Information has been irreversibly removed. In other words, information about how you use a service may be collected, de-identified, and then combined with information about how other users use the same service. Aggregate data helps OnRout understand trends and users’ needs so that we can better consider new features or otherwise tailor our offerings. This Policy in no way restricts or limits our collection and use of aggregate information.

Why do we need your Personal Information?

We will only collect and/or process your Personal Information in accordance with applicable data protection and privacy laws and will adhere to this Policy. We need certain Personal Information in order to provide you with access to the Site, and may use your Personal Information in accordance with this Policy. If you created a profile/registered with us, you were asked to agree to provide certain information in order to be contacted with more information or view our content. This consent provided us with the legal basis to process your Personal Information. As we explained at the point where your consent was provided, You maintain the right to withdraw such consent at any time. If you do not agree to our use of your Personal Information in line with this Policy, please do not use our Site.

2. Collecting Your Personal Information

We collect information about you in the following ways:

Information You Give Us. This includes:

  • the Personal Information you provide to us;
  • the Personal Information you provide when you report a problem with our Site or when we provide you with customer support; and
  • the Personal Information you provide when you correspond with us.

Information Automatically Collected. We may automatically log information about you and your computer or mobile device when you access our Site. For example, when visiting our Site, we may use your IP address to identify where you are located, we log your computer or mobile device operating system name and version, browser type, browser language, screen resolution, the website you visited before browsing to our Site, pages you viewed, how long you spent on a page, access times and information about your use of and actions on our Site, etc. We may collect this information about you using cookies. Please refer to the section 3 below.

3. Cookies

What are cookies?

We may collect information using Cookies. “Cookies” are small data files stored on the hard drive of your computer or mobile device by a website. We may use both session Cookies (which expire once you close your web browser) and/or persistent Cookies (which stay on your computer or mobile device until you delete them) to provide you with a more personal and interactive experience on our Site.

We use two broad categories of Cookies: (1) first party Cookies, served directly by us to your computer or mobile device, which are used only by us to recognize your computer or mobile device when it revisits our Site; and (2) third party Cookies, which are served by service providers on our Site, and can be used by such service providers to recognize your computer or mobile device when it visits other websites.

Cookies we use

Our site uses the following types of Cookies for the purposes set out below:

Type of Cookie | Purpose

Essential Cookies | These Cookies are essential to provide you with services available through our Site and to enable you to use some of its features. For example, they may allow you to log in to secure areas of our Site and help the content of the pages you request load quickly. Without these Cookies, the services that you have asked for cannot be provided, and we only use these Cookies to provide you with those services.

Functionality Cookies | These Cookies allow our Site to remember choices you make when you use our Site, such as remembering your language preferences, remembering your login details and remembering the changes you make to other parts of our Site which you may be able to customize. The purpose of these Cookies is to provide you with a more personal experience and to avoid you having to re-enter your preferences every time you visit our Site.

Analytics and Performance Cookies | These Cookies are used to collect information about traffic to our Site and how users use our Site. The information gathered does not identify any individual visitor. The information is aggregated and anonymous. It includes the number of visitors to our Site, the websites that referred them to our Site, the pages they visited on our Site, what time of day they visited our Site, whether they have visited our Site before, and other similar information. We use this information to help operate our Site more efficiently, to gather broad demographic information and to monitor the level of activity on our Site.

Disabling Cookies

You can typically remove or reject Cookies via your browser settings. In order to do this, follow the instructions provided by your browser (usually located within the “settings,” “help” “tools” or “edit” facility). Many browsers are set to accept Cookies until you change your settings.

Further information about Cookies, including how to see what Cookies have been set on your computer or mobile device and how to manage and delete them, visit: www.allaboutcookies.org and www.youronlinechoices.com.

4. Using Your Personal Information

We may use your Personal Information as follows:

  • to operate, maintain, and improve our Site, products, and services;
  • to evaluate your registration or application for our products and services;
  • to deliver the services you request, manage your account, including to communicate with you regarding your account;
  • to respond to your comments and questions and to provide customer service;
  • to send information including technical notices, updates, security alerts, and support and administrative messages;
  • with your consent, to send you marketing e-mails about upcoming promotions, newsletters, new products, services, webinars, training seminars and other news, including information about products and services offered by us. You may opt-out of receiving such information at any time: such marketing emails tell you how to “opt-out”. Please note, even if you opt out of receiving marketing emails, we may still send you non-marketing emails. Non-marketing emails include emails about your account with us (if you have one) and our business dealings with you;
  • to link or combine user information with other Personal Information;
  • as we believe necessary or appropriate (a) to comply with applicable laws; (b) to comply with lawful requests and legal process, including without limitation to respond to requests from public and government authorities; (c) to enforce our Policy; and (d) to protect our rights, privacy, safety, or property, and/or that of you or others; and
  • as described in the Sharing of your Personal Information section below.

5. Sharing Your Personal Information

We may share your personal data as follows:

  • Third Parties Designated by You. We may share your Personal Information with third parties where you have provided your consent to do so.
  • Our Third Party Service Providers. We may share your Personal Information with our third party service providers who provide services such as data analysis, distribution partners, resellers, information technology and related infrastructure provision (such as Google Cloud Platform and Fly.io), customer service, email delivery, auditing and other similar services. These third parties are only permitted to use your Personal Information to the extent necessary to enable them to provide their services to us. They are required to follow our express instructions and to comply with appropriate security measures to protect your Personal Information.
  • Third Party Advertisers. We may share Personal Information with advertisers and advertising networks that require the data to select and serve relevant adverts to you and others.
  • Corporate Restructuring. We may share Personal Information when we do a business deal, or negotiate a business deal, involving the sale or transfer of all or a part of our business or assets. These deals can include any merger, financing, acquisition, or bankruptcy transaction or proceeding.
  • Other Disclosures. We may share Personal Information as we reasonably believe necessary or appropriate: (a) to comply with applicable laws; (b) to comply with lawful requests and legal process, including without limitation to respond to requests from public and government authorities to meet national security or law enforcement requirements; (c) to enforce our Policy; and (d) to protect our rights, privacy, safety or property, and/or that of you or others.

6. Children’s Privacy

OnRout’s products and services are not targeted to or intended for children below the age of 13. If a user is not of sufficient age to enter legally binding agreements in the applicable jurisdiction, that user may not use OnRout products unless necessary parental consent has been obtained. If it is believed that OnRout has received information from a person protected under child protection laws where necessary parental consent was not obtained, please notify OnRout immediately, and steps will be taken to securely remove that information. OnRout does not knowingly use Personal Information from children for any purpose except to deliver the products that are committed to OnRout clients. If you believe we have collected information from your child in error or have questions or concerns about our practices relating to children, please notify us using the contact details contained in this Policy.

7. Anonymous Data

When we use the term “Anonymous Data”, we are referring to data and information that does not permit you to be identified or identifiable, either alone or when combined with any other information available to a third party.

We may create Anonymous Data from the Personal Information we receive about you and other individuals whose Personal Information we collect. Anonymous data might include analytics information and information collected by us using Cookies. We make Personal Information into Anonymous Data by excluding information (such as your name) that makes the data personally identifiable to you. We use this Anonymous Data for our own purposes, including the ability to analyze usage patterns in order to make improvements to our Site.

8. Third Party Sites

Our Site may contain links to third party websites and features. This Policy does not cover the privacy practices of such third parties. These third parties have their own privacy policies and we do not accept any responsibility or liability for their websites, features, or policies. Please read their privacy policies before you submit any data to them. For example, we may link to social media pages through widgets on our Site or we may provide links to industry reports.

9. International Data Transfer

Your information, including Personal Information that we collect from you, may be transferred to, stored at, and/or processed by us and other third parties outside the country in which you reside, including without limitation to the United States, where data protection and privacy regulations may not offer the same level of protection as in other parts of the world. By using our Site, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Policy.

10. Security

We seek to use reasonable organizational, technical, and administrative measures to protect Personal Information within our organization. Unfortunately, no transmission or storage system can be guaranteed to be completely secure, and transmission of information via the internet is not completely secure. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of any account you might have with us has been compromised), please immediately notify us of the problem by contacting us using the contact details in this Policy.

11. Retention

We will only retain your Personal Information as long as reasonably required for you to use the Site unless a longer retention period is required (for example for regulatory purposes).

12. Your Rights

Opt-out. You may contact us anytime to opt-out of: (i) direct marketing communications; (ii) automated decision-making and/or profiling; (iii) our collection of sensitive Personal Information; (iv) any new processing of your Personal Information that we may carry out beyond the original purpose; or (v) the transfer of your Personal Information outside of the European Economic Area. Please note that your use of some of the Site may be ineffective upon opt-out.

  • You may request what access OnRout has about you at any time by contacting us directly.
  • You can also contact us to update or correct any inaccuracies in your Personal Information.
  • Your Personal Information is portable – i.e. you to have the flexibility to move such data to other service providers as you wish.

Erase and forget. In certain situations, for example when the information we hold about you is no longer relevant or is incorrect, you can request that we erase your Personal Information.

If you wish to exercise any of these rights, please contact us using the details in Section 15 below. In your request, please make clear: (i) what Personal Information is concerned; and (ii) which of the above rights you would like to enforce. For your protection, we may only implement requests with respect to the Personal Information associated with the particular email address that you use to send us your request, and we may need to verify your identity before implementing your request. We will use commercially reasonable efforts to comply with your request as soon as reasonably practicable and in any event, within one month of your request. Please note that we may need to retain certain information for recordkeeping purposes, legal purposes and/or to complete any transactions that you began prior to requesting such change or deletion.

13. Complaints

We are committed to resolve any complaints about our collection or use of your Personal Information. If you would like to make a complaint regarding this Policy or our practices in relation to your Personal Information, please contact us at: info@onrout.com. We will reply to your complaint as soon as we can and in any event, within 45 days. We hope to resolve any complaint brought to our attention, however if you feel that your complaint has not been adequately resolved, you may contact your local data protection supervisory authority.

14. Contact Information

We welcome your comments or questions about this Policy. You may contact us by email at info@onrout.com.

15. California Privacy Rights

Residents of California have the right to:

  • Know what Personal Information we collect about you and from where we collect it;
  • Access a copy of the Personal Information we hold about you; Understand how we process your Personal Information, and how it may be shared;
  • Opt out of having your Personal Information shared with certain third parties; and
  • Request we delete your Personal Information.

To make such a request, please send an email to info@onrout.com.

Federation Trade Commission

  • OnRout Co. is subject to the investigatory and enforcement powers of the Federal Trade Commission.